Brighthouse

Bright House Networks Sucks! With a Mission statement like this, you would think they actually cared about their customers. At Bright House Networks w...

I upgraded to BHN high def and internet service in May 2011 and have had nothing but problems with the high def stations (always unavailable at this time) and with the internet rou...

I moved to FL in Sept and the apartment complex provided cable and HBO for free; services provided by Brighthouse. I tried to get to Adobe.com because my computer had an issue and...

I took advantage of the cheaper than Verizon offer and have been so sorry ever since. My phone has been operable perhaps 25% of the time, the techs have been here so many times th...

After calling brighthouse to cancel basic cable tv service (trying to cut back where i can) but wanting to keep internet service i was advised the monthly rate for my internet serv...

They charged me arm and a leg for T.V., Cable and Internet combo. Its hard to get out of it even if my contract has been expired and have no agreement with them. My phone is always...

How many Brighthouse employees does it take to connect a customer to cable t.v.? How long does it take and how many visits where NOTHING gets installed or fixed? This pla...

When brighthouse could not find the root of our problems as residential customers; their techs recommended becoming a Business client since we run our business from the same locati...

Can someone tell me why they need a 14 hour window for a tech to show? tech was supposed to be here between 8 am and 10PM according to the email i received after getting of ...

They installed the cable and internet. Then they disconnected the prior persons service. Unfortunately, we had already had it turned on in our name so they actually disconnected ou...

This company adds to your service without notice and increases bills without explanation and when called they claim you ordered there service a year ago. When you seek information ...

I switched from Brighthouse to Verizon 4 years ago due to poor customer service. I have since moved into an area that only Brighthouse services. I was hoping that maybe they had go...

I cant give a good review because i am not a bright house customer I tried to get service from them set an install and informed the agent I did not have a line coming to my home no...

My story: - Scheduled appointment on Monday. I was told that I would be billed 69.99 and the 19.99 activation fee on Sept. 1st. (Today is August 5th) I asked if ther...

I try to watch movies on demand on bright house. And 75% of the time i get an error 100 or error 101. I go on their website and it says for every error, just to reboot the converte...

In April of 2009 I contracted with Bright House Cable (Pinellas County) to have a phone line installed in my apartment. Bright House sent out a subcontractor installer Knights Ente...

Brighthouse is the very worst provider I have ever had. I cancelled cable TV because it consistently went out in the middle of programs. After 14 months I decided to give them an...

I have been a customer with Brighthouse since they were Time Warner and I am fed up with the service i am receiving. Customer satisfaction guaranteed my a**!!! Ther...

Their connections are lousy, customer service is the worst, half the time the internet is down so it is almost impossible to run credit card/debit card transactions (we have had th...

I just moved to lakeland florida from idaho and had to get internet service, i wanted to get comcast as i had previously had it in west palm beach when i lived in florida before. i...

Any one use BrightHouse for cable, internet and phone service? If I can find another phone in my area I will drop them...was advised wouldn't be billed for adding lightning inter...

Brighthouse cant brag enough about there features I dont need to program my piece of crap dvr that cuts off the end of the few shows i do record via my cell phone from outerspace i...

Poor services and worst costumer services2 days with out services cant not provided early because it was not a zone issued only me thas way i wait 1 more day to had a w...

Brighthouse networks of Central Florida is scamming customers with their timeguard "insurance". I've had timeguard for years since switching from Directv to Brighthouse. I was told...

I was very excited when BrightHouse offered the RR Lightning Internet, Download speeds of up to 30 Mbps and uploads up to 10 Mbps! Sure it cost more, but wow.And for three d...

The internet connection keeps dropping and we have similar issues with their cable TV. I have been calling this time for days now to get it fixed and keep on being promised that a ...

Bright-house is not only the worst in service and customer service i have ever experienced, it is the worst EXPERIENCE i have ever had to endure. Bright-house was always a big blac...

Brighthouse internet and digital phone drops out several times a day. 6 Brighthouse servicemen over 12 months have not resolved the problem. This is unacceptable service.

Today I awoke to find all my cable and phones services shut off due to a past due balance of a little more than 50 dollars. I admit that I forgot to pay this but having been a cust...

Brighthouse Cable Technicians came to my home, while I was out, disconnected my cable service, with no warning and without provacation for an undetermined time period. I had gone o...